James River Home Health and Hospice
  • Richmond, VA, USA
  • Full Time

Looking for an exciting career helping others?

Look no further than James River Home Health and Hospice. Join our agency and experience a rewarding career by helping patients. The Hospice Director/Clinical Manager position is an important position for ensuring patients get the care they need. Our corporate office in the Arboretum at Midlothian Turnpike and Powhite Parkway. We offer a friendly office environment with competitive salary and benefits



The Clinical Services Coordinator/Director of Clinical Services is responsible for the overall direction of hospice clinical services. Maintains the quality of patient care in accordance with the Agency's objectives and policies, through planning, coordination, implementation and evaluation of the hospice services provided.

A staff person serving in another position within the hospice may also be the coordinator of clinical services if he/she meets the requirements for both positions and can adequately carry out the duties of both positions.


Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel.

Provide supervision and guidance to clinical staff to ensure the quality of services and maintenance of standards.

Perform chart audits.

Gather data for QAPI and participates in QAPI activities.

Appraise clinical staff performance during their probationary period and annually, provides the teaching and counseling necessary to enhance the delivery of services and the professional development of nursing and health aide staff.

Identify and evaluate patient needs and appropriateness of home care by reviewing the initial intake screening form before assignment of direct care staff.

Oversees the maintenance of patient clinical records and assures compliance with local, state and federal laws as well as ACHC standards of care.

Assist with the orientation of new staff.

See patients in the home setting as needed.

Participate in audits, IDG meetings and QAPI.

Maintains adequate and appropriate Medical Supplies.

Responsible for orientation of new personnel as well as in-services for current staff.

Responsible for ensuring Medicare, State and ACHC regulations are followed by all clinical staff.

Assume responsibility for self-development by continually striving to improve his/her Nursing/Management practice through formal education, attendance at workshops and conferences, active participation in professional and related organizational meetings, and/or individual research and reading.


Position may be stressful.

Primarily a desk job which involves minimal and occasional lifting of medical supplies and charts.

On occasion, one may be required to bend, stoop, reach and move patient weight up to 250 pounds lift and/or carry up to 30 pounds.

Travel is required to and from patient's home when supervision of care is scheduled.

The ability to access patients' homes which may not be routinely wheelchair accessible is required.

Hearing, eyesight and physical dexterity must be sufficient to perform a physical assessment of the patient's condition and to perform patient care.


Use of computer, multi- line telephone, calculator, copier and other office and medical equipment.


Has access to all patient medical records and patient financial accounts as well as personnel records of department staff.


1. Must be a graduate of an accredited School of Nursing.

2. Must be a Registered Nurse licensed by the state of Virginia.

3. Must have a minimum of 2 years nursing experience in home hospice or skilled home care. (hospice preferred)

4. At least one (1) year of supervisory experience.

5. Ability to market and deal tactfully with customers and the community.

6. Knowledge of business management, governmental regulations and ACHC standards.

7. The ability to communicate well, both verbally and in writing.

8. Must have the ability to demonstrate self-confidence and positive attitude toward self and others and maintain commitment and enthusiasm to goal achievement.

James River Home Health and Hospice
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